BugHerd is the best TrackDuck alternative for most small agencies, because it starts at $50 per month, includes unlimited projects and unlimited client users, and keeps its pricing tied to team members rather than page views. Userback is the best free starting point, because its Free Forever plan costs $0, includes 2 seats and 2 sites, and collects unlimited feedback, although feedback locks after 7 days unless you move to a subscription plan. Marker.io is the best choice when reporters must stay free and unlimited, because clients and visitors can send feedback without an account, while the entry plan costs $39 per month when billed annually.
TrackDuck was a visual feedback tool that let clients leave comments directly on a live website, with screenshots and browser details attached to each note. The alternatives below do the same core job in different ways, and the right pick depends on how many people work inside the tool and how many sites or files you review. Prices and limits in this article come from official vendor pricing pages opened on 2026-11-12.
On this page
Trackduck alternatives: comparison table
Swipe the table sideways on a phone to see every column.
| # | Name | Best for | Starting price | Free plan / trial | Link |
|---|---|---|---|---|---|
| 1 | Marker.io | Agencies that need free reporters | $39 per month | No | Visit |
| 2 | BugHerd | Small agencies that want simple member pricing | $50 per month | No | Visit |
| 3 | Usersnap | Product teams that need surveys and feedback boards | €49 per month | No | Visit |
| 4 | Userback | Small teams that want a free plan | $39 per month | Yes | Visit |
| 5 | Pastel | Creative teams that need approvals on live sites | $29 per month | Yes | Visit |
| 6 | Filestage | Marketing teams that need formal file approval | $199 per month | Yes | Visit |
| 7 | zipBoard | Teams that review many file types by volume | $99 per month | Free trial (14 days) | Visit |
The 7 best trackduck alternatives, in detail
Marker.io
Best for: Agencies that need free reporters
Marker.io collects website feedback through a widget and a browser extension, and each report arrives with a screenshot and technical details such as browser, operating system, and screen size. Reporters do not need an account, and they do not use a team member seat. Starter costs $39 per month when billed annually, or $59 per month when billed monthly, and it includes 3 team members, 10 projects, and 10 monitored pages.
- Team costs $149 per month when billed annually, or $199 per month when billed monthly, and it includes 15 team members, 50 projects, session replay, c
- Business uses custom pricing and yearly billing only.
- Choose Marker.io when free reporters matter most, and choose a different tool when you need session replay or Jira on the lowest plan.
Pros
- Reporters are free and unlimited on every plan
- Starter includes 3 team members and 10 projects
Cons
- Session replay, console logs, and Jira start on Team at $149 per month when billed annually
- Starter caps page views at 5,000 per month
BugHerd
Best for: Small agencies that want simple member pricing
BugHerd is a visual feedback and bug tracker made for websites, and it also accepts feedback on Figma designs, PDFs, and images. Clients pin a note to the exact point on a page, and the note lands on a project board with a screenshot. Standard costs $50 per month, or $42 per month when billed annually, and it includes 5 members, unlimited projects, unlimited client users, 10 GB of storage, video feedback, and standard integrations such as Trello, Slack, and GitHub.
- Studio costs $80 per month, or $67 per month when billed annually, and it includes 10 members and 25 GB of storage.
- Premium costs $150 per month, or $125 per month when billed annually, and it includes 25 members, 50 GB of storage, custom branding, and premium integ
- Yearly billing gives two months free.
- Choose BugHerd when you want a flat member count and no page view meter, and skip it when Jira is a must on a small budget.
Pros
- Unlimited projects and unlimited client users on every plan
- Standard includes 5 members and 10 GB of storage
Cons
- Jira, Asana, Linear, ClickUp, and Monday.com start on Premium at $150 per month
- no free plan is listed
Usersnap
Best for: Product teams that need surveys and feedback boards
Usersnap is a wider feedback platform than a simple bug widget, because it combines visual bug reports with surveys, an opportunity board, announcements, and AI sorting by topic and sentiment. That range suits product teams that want discovery and feedback in one place, rather than a tool that only files bugs. Starter costs €49 per month and includes 2 seats, 2 projects, and an opportunity board.
- Growth costs €129 per month and includes unlimited seats, 10 projects, and segments.
- Professional costs €219 per month and includes unlimited seats, 20 projects, shared boards, and 200 sentiment processing items.
- Premium costs €459 per month and includes unlimited seats, 50 projects, and 300 sentiment processing items.
- Yearly billing can save up to 3 months.
Pros
- Growth and higher plans include unlimited seats
- every subscription plan includes two-way sync with Jira and Azure DevOps
Cons
- Starter allows only 2 seats and 2 projects, so a third team member forces a move to Growth at €129 per month
- shared boards start on Professional at €219 per month
Userback
Best for: Small teams that want a free plan
Userback collects visual feedback through a widget and a browser extension, with annotated screenshots, video recording, and metadata such as browser and system details. The free plan allows unlimited feedback collection with 2 seats and 2 sites, and reporters do not need a seat. The limit to watch is time, because feedback on the free plan stays visible for 7 days and then locks until you move to a subscription plan.
- Free Forever costs $0.
- Team costs $39 per month when billed annually, or $49 per month when billed monthly, and it includes 5 seats, 5 sites, and Zapier automation.
- Business costs $89 per month when billed annually, or $119 per month when billed monthly, and it includes 15 seats, 25 sites, AI feedback and insights
- Business Plus costs $159 per month when billed annually, or $199 per month when billed monthly, and it includes 25 seats, 50 sites, a mobile SDK, and
Pros
- Free Forever costs $0 and collects unlimited feedback
- Business includes session replay, surveys, and a feature portal
Cons
- Free feedback locks after 7 days
- session replay, surveys, and console logs start on Business
Pastel
Best for: Creative teams that need approvals on live sites
Pastel layers comments over a live website through its own proxy, so nothing needs to be installed on the site to start a review. Clients can comment, reply, and approve a page, and the team can assign comments, add labels, set deadlines, and export feedback as a CSV file. Pastel also covers PDFs, emails, and uploaded images.
- A responsive tester lets a reviewer switch between mobile, tablet, and desktop views and leave a note on each layout.
- The Free plan costs $0 and includes 1 user, 1 active canvas, and unlimited reviewers.
- Pro costs $29 per month when billed annually, or $35 per month when billed monthly, and it includes 2 users, 3 active canvases, and 100 GB of video st
- Team costs $99 per month when billed annually, or $119 per month when billed monthly, and it includes at least 5 users, unlimited canvases, 500 GB of
Pros
- Free plan costs $0 for 1 user and 1 active canvas
- reviewers are unlimited and do not need an account
Cons
- Free plan allows only 1 active canvas at a time
- project management integrations start on Team at $99 per month when billed annually
Filestage
Best for: Marketing teams that need formal file approval
Filestage is an online proofing platform for marketing and creative work, and it reviews video, images, designs, documents, websites, interactive HTML, and audio files in one approval flow. Reviewers comment in context, approve a file, or request changes, and the team can compare versions side by side and set due dates. That formal flow suits teams that need sign-off on many file types, rather than a quick note on a single web page.
- The Free plan costs $0 and includes 1 active project, 5 new files per month, 2 reviewer groups, 10 team members, and unlimited reviewers.
- Starter costs $199 per month and includes unlimited active projects, unlimited new files, due dates and reminders, compare versions, and team-only com
- Business costs $329 per month and includes review agents, automations, 3 reviewer groups, project templates, and review reports.
- Enterprise uses custom pricing and adds audit logs, single sign-on, and verified approval.
Pros
- Free plan includes 10 team members and unlimited reviewers
- Starter includes unlimited active projects and unlimited new files
Cons
- Starter costs $199 per month, which is far above the entry price of the other tools here
- review agents and automations start on Business at $329 per month
zipBoard
Best for: Teams that review many file types by volume
zipBoard is a review and markup tool for websites, PDF documents, videos, audio files, images, and SCORM files, and it charges by the amount of content you review rather than by the number of people who look at it. A content piece can be a document, a video, a PDF, a SCORM file, or a web page address, and pages under the same domain count as one piece. That volume model suits teams with many outside reviewers, because reviewers do not need a licence on any plan.
- Team starts at $99 per month and includes up to 20 digital asset pieces, up to 1 GB of storage, 1 manager, unlimited collaborators, unlimited reviewer
- Agency starts at $199 per month and includes up to 50 digital asset uploads, project reports, and integrations.
- Enterprise uses custom pricing and adds single sign-on, custom workflows, and premium support.
- Annual billing saves 16.6 percent on Team, according to the zipBoard help page.
Pros
- Reviewers and collaborators are unlimited and free on every plan
- Team includes 20 digital asset pieces and unlimited projects
Cons
- Team allows only 1 manager and 1 GB of storage
- single sign-on and custom reports are Enterprise features
How we chose
We chose tools that do the core TrackDuck job, which is collecting visual feedback on a live website or on files linked to that website, with a screenshot, a pinned note, and a way to send the note to a team. We kept only tools with a live official pricing page opened on 2026-11-12, and we used the prices and limits shown on those pages. We did not test any tool hands-on. We did not use customer counts, awards, or review scores to rank the tools. TrackDuck itself is not in the numbered list, because its pricing page opened on 2026-11-12 showed unrelated software articles and no TrackDuck plan prices. The unique fact that changes the choice for many buyers is the seat cliff in Usersnap, where a third dashboard user moves a team from Starter at €49 per month to Growth at €129 per month, an increase of €80 per month for one extra seat.
Pick by team size and budget
| Situation | Pick | Why the numbers point there |
|---|---|---|
| Solo user or a team of 2, budget $0 | Userback Free or Pastel Free | Userback Free costs $0 for 2 seats, while Pastel Free costs $0 for 1 user and 1 active canvas |
| Team of 3 to 5, budget under $60 per month | Marker.io Starter or BugHerd Standard | Marker.io Starter costs $39 per month when billed annually for 3 members, BugHerd Standard costs $50 per month for 5 members |
| Team of 6 to 10, budget under $100 per month | BugHerd Studio or Userback Business | BugHerd Studio costs $80 per month for 10 members, Userback Business costs $89 per month when billed annually for 15 seats |
| Product team that needs surveys | Usersnap Growth | Growth costs €129 per month, with unlimited seats and 10 projects, Starter allows only 2 seats |
| Marketing team that needs formal approval | Filestage Starter | Starter costs $199 per month, with unlimited active projects and new files |
| Many reviewers, limited content volume | zipBoard Team | Team starts at $99 per month for up to 20 digital asset pieces, unlimited reviewers |
Frequently asked questions
What is the best TrackDuck alternative for most teams?
BugHerd is the best pick for most small agencies, because Standard costs $50 per month for 5 members, with unlimited projects and unlimited client users. Marker.io is a close second when free reporters matter most, because reporters are free and unlimited on every plan, and Starter costs $39 per month when billed annually.
Is there a free TrackDuck alternative?
Yes. Userback Free costs $0, with 2 seats, 2 sites, and unlimited feedback collection, although feedback locks after 7 days. Pastel Free also costs $0, with 1 user, 1 active canvas, and unlimited reviewers. Filestage Free costs $0 too, with 1 active project and 5 new files per month.
Which TrackDuck alternative is cheapest for a team of 3?
Marker.io Starter is the cheapest subscription pick for 3 team members, at $39 per month when billed annually, because it includes exactly 3 members. BugHerd Standard costs $50 per month and includes 5 members. Userback Free costs $0 for 2 seats, so a team of 3 would need Team at $39 per month when billed annually.
Which TrackDuck alternative is best for product teams?
Usersnap is the best pick for product teams that need more than bug reports, because Growth costs €129 per month and adds surveys, segments, 10 projects, and unlimited seats. Userback Business is a cheaper option for surveys and replay, at $89 per month when billed annually, with 15 seats.
Why is TrackDuck not in the numbered list?
TrackDuck is not in the numbered list because its pricing page opened on 2026-11-12 showed unrelated software articles and no TrackDuck plan prices, so no current official price could be cited. The seven tools in this article all had official pricing pages opened on the same date.
Sources
- https://marker.io/
- https://marker.io/pricing
- https://bugherd.com/
- https://bugherd.com/pricing
- https://usersnap.com/
- https://usersnap.com/pricing
- https://userback.io/
- https://userback.io/pricing/
- https://usepastel.com/
- https://usepastel.com/plans
- https://filestage.io/
- https://filestage.io/pricing/
- https://zipboard.co/
- https://zipboard.co/pricing/
Prices and features were read on each company’s own website in November 2026. They change often, so confirm the current offer on the official site before you sign up or buy.